At Trees for Life we are committed to protecting the privacy of our supporters as well as visitors to our website. This policy relates to how we collect information, what it is used for and what controls you have.
This policy applies in connection with our website, social media pages and all our printed and electronic communications.
Reference in this policy to "we", "us" or "our" refers to Trees for Life. Trees for Life is a company limited by guarantee, registered in Scotland (Company No. SC143304), with registered office at The Park, Findhorn Bay, Forres, Moray, IV36 3TH. Trees for Life is also a registered Scottish charity (charity number SCO21303).
We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes:
We will only collect this information in connection with specific activities, such as product purchases, volunteer bookings, newsletter requests, donations, membership requests, feedback, competition entries, information you provide in public forums on our site and applications.
This information is either needed to fulfil your request, or to provide you with a better, more personalised service. You do not need to disclose any personal information to browse our site, however, if you choose not to disclose requested information, we may not be able to provide you with certain services.
Any personal information you have given will be used for the purposes outlined at the time of collection, in accordance with the preferences you express. This may include:
When providing us with personal information via our website, you will be given the option to opt-in to receive communications from us. Where you agree, we may send you information about our conservation, appeals, membership, products, fundraising and other activities. By providing personal data to us, you consent to its use as described in this Policy.
If at any stage you would like to alter your preferences or request that we stop communicating with you, please let us know by calling us on 01309 691292 or emailing us at email@example.com.
At Trees for Life, we do not make marketing calls.
You may still receive other types of telephone calls from us, such as regarding your membership, order or volunteer booking. We do not outsource any of the telephone calling we carry out.
We will never sell or rent your personal information to other organisations. We will only disclose information when obliged to by law, for purposes of national security, taxation and criminal investigations and the following:
We aim to keep the information we hold about you accurate and up to date. You can check this by emailing us at firstname.lastname@example.org. If you find any inaccuracies we will delete or correct it promptly.
Information which you submit will be sent to and stored on computers in the United Kingdom. This is necessary in order to process the information and to send you the information you have requested.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
Any personal information you supply to us will not be retained for longer than necessary.
If you are under 16, please ensure you obtain your parent/ guardian's permission before sending any personal information to any website or Trees for Life.
We will not knowingly accept online donations or orders for goods from persons under the age of 16.
You can contact us at any time to change or update the details we hold on you. You can obtain a copy of your record, known as a Subject Access Request, but we reserve the right to charge a fee of £10 for any such request. We will of course ask you to confirm your identity. If you would like to access the personal data held on you by Trees for Life, please apply in writing to:
Data Protection Officer
Trees for Life
Please email us at email@example.com if a link is not working.
When purchasing goods or services from any of the companies to which the Trees for Life site links, you are forming a contract with the company(s) concerned, not with Trees for Life.
While this policy covers our privacy practices and how we will use any information collected from our website and social media pages, it doesn't cover how providers of social media websites will use your information.
Please refer to the social media site's privacy policies before adding any content to our social media pages. Make use of the social media site privacy settings and reporting mechanisms to control the way that your information is handled.
Please be aware that we do not moderate our website, so if you post comments or photographs about other people, it is not only your privacy you are affecting. Be careful about uploading any content that may show you or your friends in compromising situations and be aware that other users may abuse the content you have provided.
Please do not provide information about yourself or other people unless you're sure you or they are happy to have it made public. Please ensure you don't provide any identifying information about others without their consent, such as:
Under no circumstances make public other peoples' address, email address or telephone number.
We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. Whilst we can't guarantee that loss, misuse or alteration of information won't occur, we will use industry standard methods to prevent this.
Whilst we do our best to try and protect the security of your information, we can't ensure or guarantee that loss, misuse or alteration of information won't occur whilst you are transferring information across the internet.
If you register to become a volunteer, we will use your information to process your application, update you with the latest news about our work, for administration, for fundraising and to update you on the latest volunteering opportunities.
How long do cookies last?
When a web server sends a cookie, it asks your browser to keep that particular cookie until a certain date and time. These can be:
Site improvement cookies
Occasionally we will test new designs or site features on our website. We may do this by showing slightly different versions of our website to different people and then anonymously monitoring how our site visitors respond to these different versions. This will ultimately help us to provide you with a better website.
Anonymous visitor statistic cookies
Third party functions
Social networking site cookies
So you can easily "Share" or "Like" our content on social networking sites, we have sharing buttons on our site. The privacy implications on this will vary from site to site and will be dependent on the privacy settings you have chosen on these particular sites.
Turning cookies off
You can usually turn cookies off by adjusting the settings on your browser to stop it from accepting cookies. Please do be aware that, in doing so, you will likely affect the functionality of our website.
Any changes or updates to this policy will be placed on this webpage. Your continued use of our website after changes are posted constitutes your acceptance of these Terms and Conditions.
By using our site of social media pages, you consent to our collection and use of information in accordance with this policy. If you don't agree to this policy, please don't use our site or social media pages.
If you have any questions/comments about privacy, please email us at firstname.lastname@example.org
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